Passengers planning their next travel can get more defined and convenient with Air France . Air France is one of the outstanding airlines which prioritizes its passenger’s comfort and convenience. From smooth check-in and quick security screening to free Wi-Fi services and shopping or food options, the airline provides many more facilities that enhance passengers’ travel experience. Air France operates from Terminal 1 of the Cardiff Airport. This detailed guide explores in detail about Air France CWL Terminal.
Key Information of Air France CWL Terminal
| Airport Name | Cardiff Airport |
| Airport Code | CWL |
| Airport Address | Rhoose, Barry CF62 3BD, United Kingdom |
| Contact Number | +441446711111 |
| IATA Code | AF |
| ICAO Code | AFR |
| Air France CWL Arrival Terminal | Terminal 1 |
| Air France CWL Departure Terminal | Terminal 1 |
| Status | Active |
| Type | Flyable |
| Official Website | www.airfrance.in |
| www.facebook.com/airfrance | |
| twitter.com/airfrance | |
| www.instagram.com/airfrance/ | |
| YouTube | www.youtube.com/@airfrancefr |
Arrivals and Departures for Air France CWL Terminal
Air France undertakes its operations from Terminal 1 of Cardiff Airport. Air France operates its arrivals from Terminal 1 of the CWL Airport. It is where the passengers find baggage drop-off, boarding for International flights, and more.
The passengers get easy check-in, smooth bag drop, rapid security, and boarding at CWL by Air France. Passengers always confirm their arrivals and departures in advance, as in some scenarios they might vary.
Services and Amenities of Air France CWL Terminal
Services and facilities are some of the crucial factors which the passengers consider while opting for any airlines. The passengers can undoubtedly opt for Air France as it provides endless services and amenities at reasonable prices for the comfort and convenience of the passengers. Here are some of the services and amenities provided by Air France Terminal CWL.
| Ticket Booking and Cancellation | Flight Information |
| Online or Web Check-in | Kiosk Check-in |
| Airport Counter Check-in | Baggage Allowances |
| Free Airport Wi-Fi | In-flight Wi-Fi |
| Concierge Services | Pet-Relief Areas |
| Visa Related Information | Medical facilities |
| Duty-free Allowances | Lost and Found Desk |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Seat Selection and Enquiries | Kid Play Area |
| Shopping Stores | Restaurants and Cafe options |
| Vending Machines | ATMs and Currency Exchange |
| Airport Lounges | Rental Car Service |
| Airport Facilities | In-flight Meals |
| Charging Stations | Parking and Transportations |
Flight Bookings
Flight Bookings are simple and easy with Air France Terminal CWL. The airline provides several booking options including online bookings or bookings at the airport. Passengers who wish to make bookings at the airport should arrive early at the airport and make necessary bookings at the ticket booking counter of the airport.
Passengers can make online bookings through the airline’s official website or mobile app. The online reservations are considered more affordable and easy, as in just a few clicks flight bookings can be made. In case the passenger wants to select the seats in advance then they do it at the time of bookings or later through the “My Bookings” section on the website.
Manage or Cancel Flight Bookings
Passengers flying with Air France Terminal CWL can also manage or cancel their flight bookings. To manage flight bookings, the passenger can simply do it online through the Air France website or mobile app, by visiting the “My Bookings” section. The passenger just has to log in with the use of booking reference and last name. Passengers can view their ticket conditions, and make preferred changes as per fare conditions and potential fees. The passengers can make changes regarding seat selection, adding or reducing services like meals or beverages, and many more.
Cancellations and Refunds
Travelers can cancel their flight bookings and claim refunds, depending on their fare type and seat class. Generally, if the ticket is refundable then the passenger can request a refund online through the “My Bookings” section of the “Contact Us” section on the airline’s website. The passengers can also visit the Air France office at CWL to cancel their flight bookings and request a refund.
If any passenger has purchased tickets from any third party travel agency, then they cannot cancel or claim a refund. The passengers should always check their ticket cancellation and refund conditions. The online refund is made without charging any extra fee. In case any passenger faces issues modifying or cancelling their flight bookings online, then they can contact the Air France customer service for assistance.
Check-in Options
CWL Air France Terminal provides various check-in options through which the passengers can avoid the long check-in queue. The passengers can check in online, and check in at the airport and kiosk. Online check-in can be made through the airline’s website and by checking in online, the passenger can also select their preferred seats and receive the e-boarding pass.
The online check-in can also be made through the Airlines Mobile app. Travelers can also check in through interactive kiosks where printing boarding passes is also possible. If not online check-in or kiosk check-in, then the passenger can check in at the airport counter. Just arrive early at the airport for a smooth airport check-in.
Baggage Allowances
Air France baggage allowances at CWL International Airport depend on passengers’ cabin class. Generally, economy class passengers get one carry-on bag and one personal item. Premium Economy Business or La Premiere passengers get two carry-on bags and one personal item. The maximum weight for carry-ons allowed is 26.4 lb for Economy and Premium Economy, and 40 lb for Business and La Première.
The carry-on bags should not exceed 55 x 35 x 25 cm, including pockets, wheels, and handles. The weight allowed for economy passengers, checked baggage is 50 lb per bag, while the weight allowed for Business and La Premier passengers, checked baggage is 70.5 lb per bag. If any of the dimensions exceeds, then the passenger is liable to pay additional charges, depending on the airline’s terms and conditions. The number of extra bags allowed may vary depending on the size of the aircraft. The passengers can make pre-booking additional baggage bookings which saves time, and money and also avoids airport hassles.
Lost and Found
There are lost and found services provided by Air France CWL Terminal. The passengers can make complaints online through website’s lost and found services about items lost on flights or within their terminal. If the passenger is at the airport, then they can report missing baggage to the Air France baggage counter, while the passengers can file a complaint online as through the airline’s website or app. To file an official report for missing baggage, the passenger needs to fill out a form before leaving the airport.
Also provide necessary information about the lost items, including brand, make, model, size, color, and unique descriptors. For electronics, serial numbers or passwords are required. The passengers can track delayed baggage using the Air France website or app by entering the file reference number. If passengers’ baggage is delayed, Air France offers compensation for essential items. There are many other terms and conditions regarding lost and found which can be fetched from customer service or airline websites.
Lounges and Rest Rooms
CWL Air France Terminal provides various luxurious lounges for the passenger’s comfort and convenience. The lounges available at the Cardiff Airport provide various services and amenities like free Wi-Fi services, a range of hot and cold beverages and food, newspapers, magazines, comfortable seating, and many more. The lounge access depends on various terms and conditions, as the passengers have to buy the passes or should be a part of some elite club. CWL Airport also has spacious and comfortable bathrooms with shower suites, including a toilet, sink, and walk-in shower. The shower facilities are a key amenity for travelers wanting to freshen up before or after their flights.
Additional Airport Services
Air France CWL Terminal provides a bundle of additional airport services like free Wi-Fi access, charging stations, currency exchange options, nursing areas, pet travel facilities, kid play areas and more. These additional airport services make passenger travel more easy and memorable. There are several food and shopping options available at CWL International Airport.
From cafes and restaurants to local food shops and food chains, there is a bundle of food options available. These food options provide various kinds of snacks, meals, cuisines, and beverages. Not only these but there are a variety of shopping options like, duty-free, retail stores, branded stores, gift shops, bookstores, newsstands, cosmetics, shoes, travel essentials, liquors, electronics, and many more. Shopping enthusiasts can access these options before departure or after arrival.
Parking and Transportation Services
CWL International Airport provides several parking and transportation options for the passengers. The passengers can park their vehicles in long-term parking or short-term parkings, as per the convenience. There is terminal parking, economy parking, valet parking, and other options available. Several off-site parking facilities offer parking and shuttle services to and from the airport, potentially offering more affordable options.
There are other various transportation facilities like taxis, CWL FlyAway Bus, shuttle services, and more. There are also private transportation services available like ride-sharing and private airport transportation. The passengers can make advance parking bookings through the airline’s website or mobile app at the time of booking the flight.
List of all Air France Terminals Worldwide.
Location info of Cardiff Airport On Map
Frequently Asked Questions
Air France undertakes its operations from Terminal 1 of the CWL.
Air France operates all its arrivals from Terminal 1 of the CWL International Airport.
Terminal 1 operates the departures for Air France at CWL.
Yes, Parking services are available at the Cardiff Airport and travelers can book parking slots in advance.
Yes, the passengers can travel with their pets by following Air France’s certain guidelines.
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